Security Controls
Hostdien uses layered security controls appropriate to the services provided, including access controls, encryption where applicable, monitoring, logging and system hardening.
Customer Security
Customers should use strong unique credentials, enable available multifactor authentication, maintain current contact information and promptly report suspected account compromise.
Responsible Reporting
Potential security vulnerabilities affecting Hostdien systems should be reported privately to Hostdien rather than exploited, publicly disclosed prematurely or used to access data without authorization.
Contact HOSTDIEN
Security
Security incidents and responsible vulnerability reports.
security@hostdien.net
HOSTDIEN LLC is the primary customer-facing point of contact for
services purchased through HOSTDIEN. Customers should submit applicable
support, abuse, security, privacy, billing, legal and domain-service
matters directly to HOSTDIEN. When a matter requires action by an
applicable registrar, registry, payment processor, infrastructure
provider, governmental authority or other third party, HOSTDIEN may
coordinate or escalate the matter as appropriate.
General HOSTDIEN policies may be supplemented by product-specific
terms and mandatory requirements of registries, registrars, software
publishers, payment providers or other service providers applicable
to the service purchased.