Charges
Customers authorize charges associated with products and services they order, including applicable recurring renewals when expressly selected or agreed.
Taxes and Fees
Applicable taxes, registry charges, provider fees or other required charges may be added to an order.
Payment Security
Payment transactions may be processed using specialized payment providers. Hostdien seeks to minimize direct handling of sensitive payment-card information.
Contact HOSTDIEN
Billing
Payments, invoices, refunds and billing questions.
billing@hostdien.net
HOSTDIEN LLC is the primary customer-facing point of contact for
services purchased through HOSTDIEN. Customers should submit applicable
support, abuse, security, privacy, billing, legal and domain-service
matters directly to HOSTDIEN. When a matter requires action by an
applicable registrar, registry, payment processor, infrastructure
provider, governmental authority or other third party, HOSTDIEN may
coordinate or escalate the matter as appropriate.
General HOSTDIEN policies may be supplemented by product-specific
terms and mandatory requirements of registries, registrars, software
publishers, payment providers or other service providers applicable
to the service purchased.